Marketing Ethics

1. Marketing, Ethics, and Morality.

The Ethical Challenges Marketing Faces.

Thinking about Ethics and Morality.

Defining Marketing.

Marketing as a Practical Activity.

Towards a Marketing Ethics Framework.

Conclusion.

2. Marketers and their Markets.

Introduction.

Marketing and the Marketing Concept.

Marketing Research.

Competitive Intelligence.

Segmentation and Target Marketing.

Conclusion.

3. From Product Development to Distribution.

Introduction.

Product Development.

Packaging and Labeling.

Pricing.

Distribution.

Conclusion.

4. Promotion: Advertising, Retailing, and Customers.

Introduction.

Advertising.

Retailing.

Customer Responsibilities.

Conclusion.

5. Marketing in a Global Society.

Introduction.

Marketing and Other Societies.

The Expansion of Marketing Within Society: Social and Political Marketing.

Fostering Ethical Marketing.

Conclusion.

Appendices.

I. AMA Statement of Ethics (adopted in 2004).

II. The Hunt--Vitell General Theory of Marketing Ethics.

III. SCIP Code of Ethics for Competitive Intelligence Professionals.

Bibliography.

Index.