Textbook
Global Information Technology Outsourcing: In Search of Business AdvantageISBN: 978-0-471-89959-4
Hardcover
384 pages
February 2001, ©2000
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Global Information Technology Outsourcing In Search of Business
Advantage Mary C. Lacity & Leslie P. Willcocks 'Lacity, and
Willcocks have shown us again why they are the world's leading IT
outsourcing gurus... the most comprehensive work on IT outsourcing
to date.' Sara Cullen, National Partner, Australia Business Process
Management, Deloitte Touche, Tohmatsu 'a valuable collection...
readers will find here advice that premier consultants would
deliver for a very large multiple of the price of this book.' Paul
A. Strassmann, former CIO of General Foods, Kraft, Xerox and the US
Department of Defense '(a). "must read" for anyone in search of a
clear understanding of what information technology outsourcing is
all about... absolutely no one should jump into outsourcing prior
to taking advantage of the outstanding case studies outlined in
this book.' Emmett Paige, President, OAO Corporation 'an excellent
guide to successful outsourcing, the best I have read on the topic.
It should be mandatory reading for any senior executive.' Gail
Burke, Executive Director & CIO, Macquarie Bank, Australia
'crisp and concise. The studies selected for detailed presentation
are excellent and the analysis... rings with credibility.' Rob
Westcott, Vice President and CIO, General Motors Acceptance
Corporation International Operations, UK 'Lacity and Willcocks
have... unrivalled access to outsourcing deals across the globe...
their new book... is a powerful synthesis of their learning (and)
their chapter on risk management is a groundbreaking contribution.
A vitally important business guide.' Richard Sykes, Chairman Morgan
Chambers plc. - Europe's largest independent consultancy in IT
services & business process sourcing 'Lacity and Willcocks tell
it like it is and pull no punches... A must read for any
organization contemplating outsourcing or trying to fix a broken
outsourcing relationship... Planning for outsourcing, negotiating
the deal, making the relationship work - it's all here.' Bob Young,
Executive Director, South Australian Government Account, EDS
(Electronic Data Systems) 'For those of us with a deep knowledge
and experience of outsourcing, this book is required reading. For
those who are just starting out on the journey, it is essential
reading.' Robert White, CEO, Lucidus Management Technologies