Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results, 2nd EditionISBN: 978-0-471-78049-6
Hardcover
336 pages
September 2006
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 15-20 days delivery time. The book is not returnable.
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Acknowledgments.
Chapter 1. Performance Measurement and the Need for a balanced Scorecard.
Chapter 2. Getting Started.
Chapter 3. Mission, Values, Vision, and Strategy.
Chapter 4. Strategy Maps.
Chapter 5. Creating Performance Measures.
Chapter 6. Setting Targets and Prioritizing Initiatives.
Chapter 7. Cascading the Balanced Scorecard to Build Organizational Alignment.
Chapter 8. Using the Balanced Scorecard to Strategically Allocate resources.
Chapter 9. Additional Balanced Scorecard linkages: Compensation and Corporate Governance.
Chapter 10. Reporting Balanced Scorecard Results.
Chapter 11. Maintaining the Balanced Scorecard.
Chapter 12. Concluding Thoughts on Balanced Scorecard Success.
Index.
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