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The Black Book of Outsourcing: How to Manage the Changes, Challenges, and Opportunities

ISBN: 978-0-471-71889-5
Hardcover
384 pages
May 2005
List Price: US $49.00
Government Price: US $24.99
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The Black Book of Outsourcing: How to Manage the Changes, Challenges, and Opportunities (0471718890) cover image
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Preface.

Introduction: Outsourcing: Opportunities and Challenges.

Part One: How to Plan, Lead, and Manage Outsourcing Initiatives.

Chapter 1: Overview of the Outsourcing Process.

Chapter 2: Making the Decision to Outsource.

Chapter 3: What You Need to Know before You Start.

Chapter 4: Assessing Cost, Benefit, and Risk for Your Outsourcing Venture.

Chapter 5: Outsourcing Options.

Chapter 6: Selecting Your Suppliers and Vendors.

Chapter 7: Managing Your Outsourcing Vendors.

Chapter 8: Navigating Contracts and Negotiations.

Chapter 9: New Career Opportunities in Outsourcing Management.

Chapter 10: Finding Top Outsourcers: Vendor Directory.

Chapter 11: Avoiding Common Outsourcing Mistakes.

Part Two: The Indispensable Guide to Finding an Outsourcing Career.

Chapter 12: Strategizing for Success in the New Global Economy.

Chapter 13: Learning to Market Yourself in the Global Economy.

Chapter 14: Hot Jobs in Outsourcing.

Chapter 15: Finding an Offshore, Nearshore, or Bestshore Job.

Part Three: The Indispensable Guide for Outsourcing Entrepreneurs.

Chapter 16: Starting Down the Entrepreneurial Path to Outsourcing.

Chapter 17: Capitalizing on the Outsourcing Start-Up Boom.

Chapter 18: Starting an Outsourcing Business.

Glossary.

Index.

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