Textbook

Cases in Hospitality Management: A Critical Incident Approach, 2nd Edition

ISBN: 978-0-471-68693-4

Paperback

172 pages

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Resources for Instructors

Instructor's Manual to Accompany Cases in Hospitality Management, Second Edition

Instructor's Manual features Case Study questions and answers.

Instructor's Companion Site

�Instructor's Companion site with downloadable Instructor's Manual.

by David K. Hayes, Allisha Miller

by Patti J. Shock, John T. Bowen, John M. Stefanelli

by Margaret Shaw, Susan V. Morris

by Allen Z. Reich

by Cathy H. C. Hsu, Tom Powers

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