Business Process Outsourcing: The Competitive AdvantageISBN: 978-0-471-65577-0
Hardcover
241 pages
October 2004
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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RICK L. CLICK is the CEO of American Outsourcing Group, LLC
(www.aogusa.net), a Houston-based business process outsourcing
consulting firm.
THOMAS N. DUENING is Assistant Professor of Management at the University of Houston–Downtown, and President of INSYTE Business Research Group (www.insytebrg.com).