The Baptist Health Care Journey to Excellence: Creating a Culture that WOWs!ISBN: 978-0-471-70890-2
Hardcover
240 pages
November 2004
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 15-20 days delivery time. The book is not returnable.
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"This crystal-clear book offers to any who will listen invaluable,
detailed guidance on how and why to move toward a true culture of
excellence in hospital care. It isn't easy, but, as their results
show, it's a journey well worth taking."—Donald M. Berwick,
MD, president and CEO, Institute for Healthcare Improvement
The Baptist Health Care Journey to Excellence presents tested principles and best practices to help improve your corporate culture and customer satisfaction, which will lead to loyalty, stability, sustained productivity, and profitability in your own organization. Order your copy today!
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