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Textbook

Restaurant Service: Beyond the Basics

ISBN: 978-0-471-51476-3
Paperback
384 pages
September 1994, ©1994
List Price: US $107.95
Government Price: US $76.12
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GUEST COURTESIES: THE DIFFERENCE MAKERS.

First Impressions.

Coat Checking.

Lost and Found.

Guests and Employees with Disabilities.

Reservations.

AT THE TABLE: BEYOND THE FIRST IMPRESSIONS.

Food Service.

Wine and Liquor Service.

THE ``SIZZLE,'' OR, WHY RETURN.

Nonalcoholic Beverages.

Ceremonial Coffee and Tea Service.

Extravagant Foods--The Magic of Caviar.

Rare Wines.

Organic Wines.

A PRIMER ON WINE SERVICE.

Wine: What Is It?.

Tasting, Storing, and Drinking Wine.

Wines of the World.

THE STAFF.

Basic Personnel Policies.

Appendices.

Index.
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