How to Do a Superior Performance AppraisalISBN: 978-0-471-51468-8
Paperback
240 pages
September 1991
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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Performance Appraisal Systems.
What Goes Wrong and Why: Eight Common Appraisal Errors.
RECOMMENDED APPROACH TO PERFORMANCE MANAGEMENT.
The Swan Approach to Performance Management.
Setting Good Performance Objectives.
Defining Performance Factors.
Creating an Employee Development Plan.
How to Make Your Organization's System Work.
Writing the Appraisal.
THE PERFORMANCE APPRAISAL DISCUSSION.
Preparing for the Discussion and Building a ProductiveAtmosphere.
Structuring the Performance Appraisal Discussion.
Listening Skills.
Questioning and Probing Techniques.
How to Cope with Defensiveness and Facilitate ProblemSolving.
Conducting Fair and Legal Performance Appraisals.
Index.
What Goes Wrong and Why: Eight Common Appraisal Errors.
RECOMMENDED APPROACH TO PERFORMANCE MANAGEMENT.
The Swan Approach to Performance Management.
Setting Good Performance Objectives.
Defining Performance Factors.
Creating an Employee Development Plan.
How to Make Your Organization's System Work.
Writing the Appraisal.
THE PERFORMANCE APPRAISAL DISCUSSION.
Preparing for the Discussion and Building a ProductiveAtmosphere.
Structuring the Performance Appraisal Discussion.
Listening Skills.
Questioning and Probing Techniques.
How to Cope with Defensiveness and Facilitate ProblemSolving.
Conducting Fair and Legal Performance Appraisals.
Index.
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