Keeping Your Valuable Employees: Retention Strategies for Your Organization's Most Important ResourceISBN: 978-0-471-32053-1
Hardcover
284 pages
September 1999
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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WHY WE ARE WHERE WE ARE.
Who Tore Up the Old Contract?
The New Contract.
As We Go Forward.
FOUNDATIONS OF RETENTION.
Retention Starts with...Job Descriptions, Recruitment,Selection, Orientation.
Retention Starts with Job Descriptions.
Retention Starts with Recruitment.
Retention Starts with Selection.
Retention Starts with Orientation.
MANAGING RETENTION.
Managing Retention.
Let's Talk about Money.
Development and Career Opportunity.
Work Environment.
Performance Management.
Work, Family, and Flextime.
Counteroffers: When We Are About to Lose Someone We Want toRetain.
PUTTING IT TOGETHER.
Becoming an Employer of Choice.
SURVEY RESEARCH.
Survey of Factors Influencing Employees to Stay With or LeaveTheir Employers.
OTHER RESOURCES.
Ten Rules for Effectively Not Retaining the Employees You Wantto Keep.
Employee Satisfaction Survey: Taking the Measure of theOrganization.
Employee Handbook.
Exit Interview.
Bibliography.
Resources.
Index.
Who Tore Up the Old Contract?
The New Contract.
As We Go Forward.
FOUNDATIONS OF RETENTION.
Retention Starts with...Job Descriptions, Recruitment,Selection, Orientation.
Retention Starts with Job Descriptions.
Retention Starts with Recruitment.
Retention Starts with Selection.
Retention Starts with Orientation.
MANAGING RETENTION.
Managing Retention.
Let's Talk about Money.
Development and Career Opportunity.
Work Environment.
Performance Management.
Work, Family, and Flextime.
Counteroffers: When We Are About to Lose Someone We Want toRetain.
PUTTING IT TOGETHER.
Becoming an Employer of Choice.
SURVEY RESEARCH.
Survey of Factors Influencing Employees to Stay With or LeaveTheir Employers.
OTHER RESOURCES.
Ten Rules for Effectively Not Retaining the Employees You Wantto Keep.
Employee Satisfaction Survey: Taking the Measure of theOrganization.
Employee Handbook.
Exit Interview.
Bibliography.
Resources.
Index.