Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies, 2nd EditionISBN: 978-0-471-19174-2
Hardcover
272 pages
March 1998
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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STEPHEN GEORGE is a writer and consultant from St. Louis Park, Minnesota. He has consulted with eleven companies that have applied for the Baldrige Award and/or State Quality Awards, five of which have won eight awards, including three Baldrige Awards. He is the author of The Baldrige Quality System and Uncommon Sense, both published by Wiley. ARNOLD WEIMERSKIRCH is Vice President of Corporate Quality at Honeywell, Inc. and former chairman of the panel of judges for the Malcolm Baldrige National Quality Award. He holds BS and MS engineering degrees from the University of Minnesota.