Process Mapping: How to Reengineer Your Business Processes

V. DANIEL HUNT, President of Technology Research Corporation, is aninternationally recognized management consultant, an emergingtechnology analyst, and the author of several bestselling books onquality, change management, systems engineering, and businessprocess reengineering. A short list of his clients includes JamesMartin and Company, Pacific Gas & Electric, ScienceApplications International Corporation, Hitachi, BurkhalterAssociates, Inc., The Pymatuning Group, Andersen Consulting, theDole Foundation; and several United States governmentorganizations, including the Department of Defense, Department ofJustice, and the Drug Enforcement Administration. Among Mr. Hunt'sother books are Reengineering, Quality in America, and The SurvivalFactor.

Mr. Hunt maintains an active schedule as author and internationallecturer/professional speaker on business survival, changemanagement, business process reengineering, process mapping,strategic process improvement, quality management, and productivityimprovement, while serving various industrial companies, governmentagencies, and other institutions as a management consultant.