The Seamless Enterprise: Making Cross-Functional Management WorkISBN: 978-0-471-13193-9
Paperback
250 pages
May 1995
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OVERVIEW.
A New Agenda.
Cross Functions.
The Innovators.
Origins.
NUTS & BOLTS.
The New Rules.
The TQM Elements.
Knowledge Teams.
Four-Fields Mapping.
Needs and Solutions (QFD).
BREAKING SILOS.
The Pacesetter.
Concurrent Engineering.
Skunk Works.
ELECTRONIC TOOLS.
The Challenge.
Collaboratories.
The Control Panel.
CHANGE.
The First Steps.
Appendices.
Glossary.
Suggested Reading.
Index.