Managing Assertively: How to Improve Your People Skills: A Self-Teaching Guide, 2nd EditionISBN: 978-0-471-03971-6
Paperback
240 pages
May 1995
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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The Gateway to Effectiveness.
Building Blocks to Managing Assertively.
Supervisory Styles: Assertive--Aggressive--Passive.
Unblocking Your Assertiveness to Build Your Self-Esteem.
Listening.
Taking Risks.
Constructive Feedback: Criticism.
Saying No.
Handling Criticism.
Giving and Receiving Positive Feedback.
Payoffs for Success.
Bibliography.
Index.
Building Blocks to Managing Assertively.
Supervisory Styles: Assertive--Aggressive--Passive.
Unblocking Your Assertiveness to Build Your Self-Esteem.
Listening.
Taking Risks.
Constructive Feedback: Criticism.
Saying No.
Handling Criticism.
Giving and Receiving Positive Feedback.
Payoffs for Success.
Bibliography.
Index.
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