Open Services Innovation: Rethinking Your Business to Grow and Compete in a New EraISBN: 978-0-470-90574-6
Hardcover
256 pages
February 2011, Jossey-Bass
Other Available Formats: E-book
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"Whether you are managing a product or a service, your business
needs to become more open and more inclusive in order to be more
innovative. Open Services Innovation will be an invaluable guide to
intrepid managers who commit to making that journey."
—GARY HAMEL, visiting professor, London Business
School; director, Management Lab; and author, The Future of
Management
"I tore out page after page to share with my leaders. Chesbrough
has pioneered an entire rethink of business innovation that’s
rich in concept, deeply explained, with tools ready to use in every
industry."
—SCOTT COOK, founder and chairman of the executive
committee, Intuit
"Focusing on core competence often tempts managers to keep
continuing what succeeded in the past. A far more important
question is what capabilities are critical in the future, and
Chesbrough shows how to ask and answer these issues."
—CLAYTON CHRISTENSEN, Robert & Jane Cizik
Professor of Business Administration, Harvard Business School, and
author, The Innovator's Dilemma
"To thrive, businesses will need to master the lessons of open
service innovation. Here is their one-stop guidebook with important
lessons clearly and compellingly presented."
—JAMES C. SPOHRER, director, IBM University Programs
World-Wide
"Open Innovation pioneer Henry Chesbrough breaks new ground with
Open Services Innovation, a persuasive argument for the
power of co-creation in the world of services."
—TOM KELLEY, general manager, IDEO, and author, The
Ten Faces of Innovation, The Art of Innovation
"With his trademark style of beautifully explained examples,
Henry Chesbrough shows how open service innovation and new business
models can help you escape this product commodity trap and bring
you to the next level of competition."
—ALEX OSTERWALDER, author, Business Model
Generation
"Open Services Innovation shows how a business can redefine
itself as a service organisation and tap into faster growth through
shared innovation."
—SIR TERRY LEAHY, chief executive, Tesco
"Chesbrough shows how innovating openly with a services mindset
can make you a market leader."
—CHARLENE LI, author, Open Leadership, and
founder, Altimeter Group