Flight Path: How WestJet Is Flying High in Canada's Most Turbulent IndustryISBN: 978-0-470-83436-7
Hardcover
288 pages
May 2004
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—M. Lamar Muse, Founding President and CEO of Southwest Airlines, and author of Southwest Passage: The Inside Story of Southwest Airlines’ Formative Years
"Flight Path is a wonderful, lively account of the
airline that ‘could’ and ‘did.’
Grescoe’s well crafted prose weaves a tale of how core values
of employee commitment, empowerment, and entrepreneurship were not
only the founding principles, but also the basis for continued
business success.
The book is a great read for those who want to understand how to
start and manage a business, any business; it should be required
reading for students of entrepreneurship, human resources,
strategy, and marketing. WestJet is about people and Flight
Path captures the essence of WestJet."
—Dr. David Gillen, Professor of Economics, Wilfrid Laurier
University, and Author of The Future of Canadian Aviation:
Frills, No-Frills or WalMart
"Flight Path is the inside story of a legend—a tale
of entrepreneurship and of risk taking. WestJet has been wildly
successful because four men had the courage to do the right thing
and to believe in people in an industry where bureaucracy and the
bottom line have long been king. WestJet has proven that caring for
people breeds the ultimate success."
—Barbara A. Glanz, Professional speaker and author of
Handle With CARE: Motivating and Retaining Employees and
CARE Packages for the Workplace: Dozens of Little Things You Can
Do to Regenerate Spirit at Work