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Essential Guide to Operations Management: Concepts and Case Notes

ISBN: 978-0-470-74949-4
Paperback
224 pages
August 2010
List Price: US $55.00
Government Price: US $37.76
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Chapter 1 - Operations Management in Context

Chapter 2 - Designing Business Processes

Chapter 3 - Designing Products & Services

Chapter 4 - Transfer of Technology

Chapter 5 - Controlling Enterprise Resources

Chapter 6 - Developing Lean Operations

Chapter 7 - Managing Projects

Chapter 8 - Managing Operations Strategically

Chapter 9 - Managing Quality Systems

Chapter 10 - Improving the Operations

Chapter 11 - Making It All Work!

Selected References

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