What's Holding You Back?: 10 Bold Steps that Define Gutsy Leaders

Introduction 1

1 The Big Issue: Managers Lacking Courage to Make Tough Decisions 5

2 Principle I: Devise a Demanding Game Plan to Confront Reality 19

3 Principle II: Staff for Success 37

4 Principle III: Clean Up the Sloppiness 59

5 Principle IV: Institutionalize Tight-Fisted Cost Control 79

6 Principle V: Insist on Functional Excellence 95

7 Principle VI: Create a Culture of Innovation 113

8 Principle VII: Demand Accountability and Decisiveness; Avoid Consensus 127

9 Principle VIII: Exploit Inflection Points 141

10 Principle IX: Value Ideas from Anywhere 153

11 Principle X: Shake Up the Organization 169

Conclusion 185

Notes 189

Acknowledgments 203

About the Author 205

Index 207