Healing Conversations: What to Say When You Don't Know What to Say, Revised Edition

Nance Guilmartin is a four-time regional Emmy award-winning broadcast journalist, speaker, business advisor, executive coach, and community service advocate. As a Westinghouse Broadcasting executive, she helped launch national initiatives, including the Designated Driver Program and the For Kids' Sake and Time to Care campaigns. Prior to her television career, she was press secretary to the late U.S. Senator Paul Tsongas. Her listening skills developed as a young news writer at CBS radio in Boston. Today she challenges organizations and executives to achieve breakthroughs and unlock hidden opportunities.