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Business Process Mapping: Improving Customer Satisfaction, 2nd Edition
ISBN: 978-0-470-44458-0
Hardcover
336 pages
July 2009
List Price: | US $70.00 |
Government Price: | US $37.22 |
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.