Handbook of Workplace Assessment

Figures, Tables, and Exhibits xvii

Foreword xxiii
Janine Waclawski, Allan H. Church

Preface xxv
John C. Scott, Douglas H. Reynolds

Acknowledgments xxxiii

The Editors xxxv

The Contributors xxxvii

Part One: Framework for Organizational Assessment 1

1 Individual Differences That Infl uence Performance and Effectiveness: What Should We Assess? 3
Kevin R. Murphy

2 Indicators of Quality Assessment 27
Fritz Drasgow, Christopher D. Nye, Louis Tay

3 General Cognitive Ability 61
Michael A. McDaniel, George C. Banks

4 Personality 81
Robert Hogan, Robert B. Kaiser

5 Assessment of Background and Life Experience: The Past as Prologue 109
Leaetta M. Hough

6 Knowledge and Skill 141
Teresa L. Russell

7 Physical Performance 165
Deborah L. Gebhardt, Todd A. Baker

8 Competencies, Job Analysis, and the Next Generation of Modeling 197
Jeffery S. Schippmann

Part Two: Assessment for Selection, Promotion, and Development 233

So Where Are the Promised, Practical, and Proven Selection Tools for Managerial Selection and Beyond? A Call to Action 235
Judith L. Komaki

9 Assessment for Technical Jobs 247
Wanda J. Campbell

10 Assessment for Administrative and Professional Jobs 279
Lia M. Reed, Rodney A. McCloy, Deborah L. Whetzel

11 Assessment for Sales Positions 323
Steven H. Brown

12 Assessment for Supervisory and Early Leadership Roles 365
Mark J. Schmit, Jill M. Strange

13 Executive and Managerial Assessment 395
Ann Howard, James N. Thomas

14 The Special Case of Public Sector Police and Fire Selection 437
Gerald V. Barrett, Dennis Doverspike, Candice M. Young

Part Three: Strategic Assessment Programs 463

15 The Role of Assessment in Succession Management 465
Matthew J. Paese

16 Assessing the Potential of Individuals: The Prediction of Future Behavior 495
Rob Silzer, Sandra L. Davis

17 Assessment for Organizational Change: Mergers, Restructuring, and Downsizing 533
John C. Scott, Kenneth Pearlman

18 Global Applications of Assessment 577
Ann Marie Ryan, Nancy T. Tippins

Part Four: Advances, Trends, and Issues 607

19 Advances in Technology-Facilitated Assessment 609
Douglas H. Reynolds, Deborah E. Rupp

20 The Legal Environment for Assessment 643
R. Lawrence Ashe Jr., Kathleen K. Lundquist

21 Validation Strategies 671
S. Morton McPhail, Damian J. Stelly

22 Addressing the Flaws in Our Assessment Decisions 711
James L. Outtz

23 Strategic Evaluation of the Workplace Assessment Program 729
E. Jane Davidson

24 Final Thoughts on the Selection and Assessment Field 757
Paul R. Sackett

Appendix: Example Assessments Designed for Workplace Application 779
Jill M. Strange, Michael R. Kemp

Name Index 797

Subject Index 809