Linkage Inc's Best Practices in Leadership Development Handbook: Case Studies, Instruments, Training, 2nd Edition

Figures, Tables, and Exhibits vii

Foreword xi
Warren Bennis

Introduction xv
David Giber

Part One: Defining Leadership Development 1

1 Context, Culture, and Complexities: Best Practices Versus Best Fit 3

2 Helping People Achieve Their Goals 21

3 Assessing the Leader 30

4 Leadership Development and Organizational Strategy 56

5 Developing the Innovative Leader 78

6 Developing Leaders in a Global Landscape 97

7 Investing in Women: Why It is Critical for Companies in the Twenty-First Century 140

Part Two: Best Practices In Leadership Development 169

8 McKesson 171

9 Yahoo! 193

10 Johnson & Johnson 209

11 Cisco: Collaborative Leadership 231

12 Department of Treasury and Finance, Victoria, Australia: Creating High-Performing Teams 247

13 Macy’s 277

14 Bank of America: Executive On-Boarding 298

15 Humana: Advancing Strategy and Building Culture Through Leadership Development 315

16 Dell 336

17 Land O’Lakes: Leadership Edge Case Study 365

18 PricewaterhouseCoopers: A Global Leadership Development Program for High-Potential Staff 389

Appendix: Global Survey—How Organizations Practice Leadership 413

Sources 433

Index 439

About the Editors 451

About Linkage Inc. 455