Shipping and Returns
When Will My Order Arrive?
Shipping Rates
F.O.B. Point(s)
Export Packaging
Our Returns Policy
When Will My Order Arrive?
DOMESTIC DELIVERY: Orders shipped via Surface will normally arrive within 3-10 business days from receipt of order. Orders shipped via 2-Day will normally arrive within 2-3 business days from receipt of order. Orders shipped via 1-Day (domestic only) will normally arrive within 1-2 business days (no Saturday delivery) from receipt of order. Alaska and Hawaii orders will be shipped via 2-Day. Puerto Rico and all U.S. Protectorate orders will be shipped via 2-Day using either UPS or Priority Mail; expect 1-2 days extra transit time to all U.S. Protectorates.
INTERNATIONAL DELIVERY: Orders shipped via Air will normally arrive within 10-15 days from receipt of order. Orders shipped Courier will arrive 2-5 days from receipt of order.
URGENT REQUIREMENTS: When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering agency, agencies are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery. The Contractor shall reply to the inquiry within 3 workdays after receipt. If the Contractor offers an accelerated delivery time acceptable to the ordering agency, any orders placed pursuant to agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance to with all other terms and conditions of the contract.
Shipping Rates
DOMESTIC RATES (15 items or fewer):
For destinations in the United States, Puerto Rico, and U.S. Protectorates including APOs and FPOs
| Surface | 2-day | 1-Day | |
| First Item | Free | $10.50 | $17.50 |
| Each Additional Item | Free | $3.00 | $4.00 |
Alaska, Hawaii, Puerto Rico and all U.S. Protectorate orders can only be shipped 2-Day.
CANADIAN RATES (15 items or fewer):For destinations in Canada
| Surface | 2-day | |
| First Item | $6.00 | $15.00 |
| Each Additional Item | $3.00 | $4.00 |
For destinations outside the United States, Puerto Rico, U.S. Protectorates and Canada
| Air Mail | Courier | |
| First Item | $10.50 | $37.50 |
| Each Additional Item | $7.00 | $7.00 |
For orders of more than 15 items, please contact customer care for shipping charges.
F.O.B. Point(s)
Destination of all shipments to the 48 contiguous states and District of Columbia. Shipments to Alaska, Hawaii, & Puerto Rico will be made under F.O.B Origin terms from Wiley Publishing, Inc. which is either Harrisonburg, VA or Somerset, NJ.
Export Packaging
Export Packaging is not available.
Our Returns Policy
Wiley Resources for Government website purchases are not returnable except upon specific agreement from Wiley. Please contact John Skinner at (317) 572-3203 if you wish to return a purchase.