The Guide to Getting Paid: Weed Out Bad Paying Customers, Collect on Past Due Balances, and Avoid Bad Debt

Michelle Dunn (Plymouth, NH) is an internationally-known expert on the topic of credit and collections. As a leading authority on debt collection to businesses everywhere, Michelle is a consultant, keynote speaker, and a regular contributor to the media. Michelle is founder and CEO of the American Credit and Collections Associations with thousands of members and has worked in the industry for over 20 years. Most recently, Michelle was been nominated for a Credit Excellence Award.