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Measure What Matters: Online Tools For Understanding Customers, Social Media, Engagement, and Key Relationships

Measure What Matters: Online Tools For Understanding Customers, Social Media, Engagement, and Key Relationships (0470920106) cover image

Measure What Matters: Online Tools For Understanding Customers, Social Media, Engagement, and Key Relationships

ISBN: 978-0-470-92010-7
Hardcover
272 pages
March 2011
List Price: US $27.95
Government Price: US $14.25
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Katie Delahaye Paine (Berlin, NH) is the publisher of the first blog and the newsletter for marketing professionals dedicated entirely to measurement and accountability:  "KDPaine's Measurement Blog", and The Measurement Standard. For the past two decades, Paine has been a leading measurement consultant to marketers and communications professionals.  She works with some of the world's most admired companies including Facebook, Southwest Airlines, Raytheon, and Allstate.