Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance

ISBN: 978-0-7879-8883-8

Paperback

320 pages

May 2008, Jossey-Bass

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* Great introduction to program evaluation

* Applies all the major evaluation models to performance improvement

* Covers performance improvement and business process outcomes

* Features key points, key terms, discussion questions

* From a bestselling author of program evaluation titles

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