Assessing Organizational Performance in Higher EducationISBN: 978-0-7879-8640-7
Paperback
288 pages
October 2006, Jossey-Bass
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Tables, Figures, Exhibits, and Worksheets vii
Foreword, by Suzanne Swope xiii
Preface xv
About the Author xxi
Chapter 1 Purpose of Assessment 1
Chapter 2 Organizations as Systems: Internal Elements 35
Chapter 3 Organizations as Systems: External Elements 89
Chapter 4 Assessment Methods and Terminology 111
Chapter 5 Defining and Measuring Organizational Performance 129
Chapter 6 Creating and Maintaining Assessment Programs 219
Glossary 239
References 249
Index 252
Related Titles
Assessment, Evaluation & Research Methods
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