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Emotional Intelligence at Work

ISBN: 978-0-7879-5198-6
Paperback
256 pages
April 2000, Jossey-Bass
List Price: US $22.95
Government Price: US $13.26
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Emotional Intelligence at Work (0787951986) cover image
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.

Access an Untapped Source of Success
At long last, a book directed to the working world that acknowledges and demonstrates how managing our emotions and dealing with the feelings of others increases the bottom line. Practical, practical, practical!
--Rita McGlone, assistant director of executive education, The Wharton School of Business
Experts now acknowledge that emotional intelligence (EI) is perhaps the most crucial determinant of success in the workplace. And unlike IQ or other traditional measures of intelligence, EI can be developed and dramatically increased. This unprecedented book demonstrates how to master the core competencies of EI, abilities that include self-motivation, high self-awareness, mood management, and emotional mentoring. In addition, it includes scores of real-world examples and dozens of practical exercises that accelerate the process, along with step-by-step approaches to mastering a variety of EI techniques.
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