Essentials of Business Process OutsourcingISBN: 978-0-471-70987-9
Paperback
230 pages
March 2005
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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Thomas N. Duening is Director of the Entrepreneurial Programs
Office at the Ira A. Fulton School of Engineering, Arizona State
University in Tempe, Arizona. He is also President of INSYTE
Business Research Group, an international business consulting and
research firm.
Rick L. Click is Senior Director of Global Technology for PayPal, Inc. He has held a series of roles developing business strategies and executing business-reengineering projects for Fortune 500 companies. He also has been the keynote speaker at the General Electric (GE) annual forum for the last three years.
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