Psychology for Leaders: Using Motivation, Conflict, and Power to Manage More Effectively

DEANTJOSVOLD, PhD, is a professor in the Department of BusinessAdministration at Simon Fraser University, Burnaby, BritishColumbia. Dr. Tjosvold holds a doctorate in the social psychologyof organizations from the University of Minnesota. In addition tobeing a partner in several successful health care businesses, he isa management consultant specializing in team organization, conflictmanagement, and related issues. He has written more than a hundredprofessional articles on conflict management, cooperation andcompetition, decision making, power, and other management issues,and is the coauthor of twelve books for managers, including TeamOrganization: An Enduring Competitive Advantage (Wiley), Teamworkfor Customers: Building an Organization That Takes Pride inServing, and Learning to Manage Conflict: Getting People to WorkTogether Productively.

MARY M. TJOSVOLD, PhD, is founder and CEO of several successfulhealth services businesses. Dr. Tjosvold earned her doctorate ineducational administration and completed the Harvard BusinessSchool Owner/President Management Program. She is a nationallyknown speaker and has published extensively on management,productive conflict, and sex bias, and her books include Leading aTeam Organization: How to Create an Enduring Competitive Advantageand The Emerging Leader: Ways to a Stronger Team.