Performance Management: Finding the Missing Pieces (to Close the Intelligence Gap)

ISBN: 978-0-471-57690-7

Hardcover

304 pages

March 2004

List Price:	US $75.00
Government Price:	US $48.00
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Performance Management: Finding the Missing Pieces (to Close the Intelligence Gap) (0471576905) cover image

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Numerous illustrations will assist students in understanding the concepts that are being presented
Provides a blueprint for showing how to test and validate if the goals set by senior management are achievable
Explains how time, service level, cost, quality, and flexibility all interrelate
Shows how to integrate the analytical tools now used by companies (e.g., balanced scorecard, ABM, etc.) to assist in modeling and "what-if" scenarios
Shows how to manage people and equipment with the information that is now provided with an integrated system
Cokins is very well known in the cost management and performance management market; SAS Institute is extremely well respected in the performance management arena