Workscripts: Perfect Phrases for High-Stakes ConversationsISBN: 978-0-470-63324-3
Paperback
256 pages
December 2010
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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What to say in today's toughest workplace situations
Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed.
Whether you're a manager or employee, Workscripts explains what to say in life's toughest situations at work, including:
• Negotiating severance
• Performance reviews
• Responding to a pay cut
• Asking for a raise or promotion
• Terminating a friend
• Job interviews
• Dealing with difficult bosses
• And many more
Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed.
Whether you're a manager or employee, Workscripts explains what to say in life's toughest situations at work, including:
• Negotiating severance
• Performance reviews
• Responding to a pay cut
• Asking for a raise or promotion
• Terminating a friend
• Job interviews
• Dealing with difficult bosses
• And many more
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