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Alive and Well at the End of the Day: The Supervisor's Guide to Managing Safety in Operations

ISBN: 978-0-470-46707-7
Hardcover
304 pages
March 2010
List Price: US $79.00
Government Price: US $52.44
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Alive and Well at the End of the Day: The Supervisor's Guide to Managing Safety in Operations (047046707X) cover image

Introduction ix

Acknowledgments xiii

About the Author xv

Chapter 1 A Guide to the Guide: Getting the Most Out of This Book 1

Chapter 2 The Case for Safety 7

Chapter 3 The Practice of Leadership 17

Chapter 4 Moments of High Influence 27

Chapter 5 Managing By Walking Around 35

Chapter 6 Following All the Rules . . . All the Time 45

Chapter 7 Recognizing Hazards and Managing Risk 53

Chapter 8 Behavior, Consequences—and Attitude! 69

Chapter 9 The Power of Good Questions 87

Chapter 10 Making Change Happen 93

Chapter 11 Managing Accountability 101

Chapter 12 Safety Meetings Worth Having 111

Chapter 13 Managing Safety Suggestions 121

Chapter 14 Creating the Culture You Want 129

Chapter 15 Investing in Training 143

Chapter 16 Understanding What went Wrong 157

Chapter 17 Measuring Safety Performance 169

Chapter 18 On the Horns: Managing Safety Dilemmas 189

Chapter 19 Leading from the Middle 209

Chapter 20 The Top 10 Mistakes Managers Make in Managing Safety Performance 223

Chapter 21 Execution: The Name of the Game . . . and Safety’s Bottom Line 253

Chapter 22 Can You Really Make a Difference? 265

References 269

Index 271

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