Advancing Campus Efficiencies: A Companion for Campus Leaders in the Digital Era

Preface.

Acknowledgements.

Foreword.

1 The Journey Begins (Sally M. Johnstone).

Do For-Profit Institutions Have Competitive Advantage? (Michael B. Goldstein).

The Top Critical Issues for Higher a Education Today (David Longanecker).

Leadership in a Technology-Rich Environment (Judith A. Ramaley).

2 Cost Efficiencies: Tools for Meeting Today’s Challenges (Katrina A. Meyer and Russell Poulin).

Technology Costing Methodology Lessons Learned (Marianne Boeke and Dennis Jones).

Insights Into Costs and Quality: A Study at Washington State University (Tom Henderson and Gary Brown).

3 Student Services, Rethought for ALL Students (Patricia (Pat) Shea).

One-Stop Service Center (Darlene Burnett).

E-Services at the Program Level (Michael Tagawa).

Online Student Success Center and Online Student Companion (Anita Crawley).

Building a Statewide Student Advising System (Andrea Latham and Connie Graunke).

Accelerating Your E-Service Initiatives Through Partnerships With Service Providers (Russ Adkins).

4 How Can We Help the Faculty? (Sally M. Johnstone).

Virginia Tech’s Math Emporium (Anne H. Moore).

Open Learning Initiatives at Carnegie Mellon University (Candace Thille and Joel Smith).

5 Accountability and Assuring Quality (Sally M. Johnstone).

New Institutional Expectations Related to the Integration of Technology (Steven Crow).

Making the Difficult Choice to Integrate New Technology (George Connick).

Accountability for Technology Investments to Policymakers (Patricia Cuocco and Steve Daigle).

6 Joining Others: Lessons for Consortial Relationships (Sally M. Johnstone).

The Indiana Higher Education Telecommunications System (Susan B. Scott).

Connecticut Distance Learning Consortium (Ed Klonoski).

The Great Plains IDEA Story (Virginia Moxley and Sue Maes).

Reaching Outside Your Campus to Bring Solutions Inside: The Collaborative Proposition of MERLOT for Higher Education (Gerard L. Hanley).

7 Putting It All Together (Sally M. Johnstone).

The Role of Openness in the Future of Higher Education (David Wiley).

Effects of Mobile Devices on Education (Ellen Wagner).

2020: Envisioning the Future Academic Ecosystem (John Witherspoon).

Index.