Social Skills at WorkISBN: 978-1-85433-015-4
Paperback
116 pages
January 1991, Wiley-Blackwell
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This book goes beyond the dos and don'ts of a mechanical set of skills to provide thoughtful and practical guidelines on the effective management of professional relationships. Exercises and case studies are used to pinpoint unsatisfactory aspects of the reader's relationships with colleagues, bosses, students and clients.