SUMO Your Relationships: How to handle not strangle the people you live and work with

SUMO Appreciation ix

Introduction 1

Welcome to Part One 7

The Seven Sumo Realities

1 Reality Rules 9

2 E + R = O 17

3 A Bit About the Beachball 27

4 Stress Makes You Stupid 39

5 Investment Pays 51

6 Give Yourself the VIP Treatment 63

7 Beware of Light Bulbs 79

Welcome to Part Two 87

The Seven Insights and Seven Characters

1 Arouse Your Attitude 89

The Ditherer 97

2 Humility Helps 109

The Commander 123

3 Listen Loud 135

The Hijacker 145

4 Excel in Encouragement 155

The Awfuliser 169

5 Express Your Expectations 179

The Happy 191

6 Positivity Pays 199

The Whinger 209

7 Confront with Care 219

The Swinger 233

SUMO Into Action 243

Personal Postscript 249

What Was Your SUMO Takeaway? 253

Bring the SUMO Guy to Your Organisation 255

Appendix A Overview of the Six SUMO Principles 257

Appendix B The Seven SUMO Questions 261

Index 263