Account Management: Sales 12.5ISBN: 978-1-84112-458-2
Paperback
120 pages
July 2004, Capstone
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 15-20 days delivery time. The book is not returnable.
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Introduction to ExpressExec V
12.05.01 Introduction to Account Management 1
12.05.02 Definition of Terms: What is Account Management? 5
12.05.03 The Evolution of Account Management 15
12.05.04 The E-Dimension in Account Management 29
12.05.05 The Global Dimension in Account Management 37
12.05.06 The State of the Art in Account Management 47
12.05.07 Account Management in Practice 63
12.05.08 Key Concepts and Thinkers in Account Management 85
12.05.09 Resources for Account Management 93
12.05.10 Ten Steps to Implementing Account Management 101
Frequently Asked Questions (FAQs) 121
Index 123
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