Managing Quality: Operations 06.07ISBN: 978-1-84112-221-2
Paperback
136 pages
April 2002, Capstone
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 15-20 days delivery time. The book is not returnable.
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Introduction to Express Exec
Quality Matters
What is Quality and Quality Management
Have People Always Been Interested in Quality and in Measuring it?
Quality Management and the E-Dimension: What's the Connection?
What are the Implications of Globalization on Quality?
The State of the Art of Quality
Quality In Practice: Case Studies
Key Concepts and Thinkers of Quality and Quality Management
Quality and Quality Management Resources
Ten Steps to Making it Work
Frequently Asked Questions (FAQs)
Index
Quality Matters
What is Quality and Quality Management
Have People Always Been Interested in Quality and in Measuring it?
Quality Management and the E-Dimension: What's the Connection?
What are the Implications of Globalization on Quality?
The State of the Art of Quality
Quality In Practice: Case Studies
Key Concepts and Thinkers of Quality and Quality Management
Quality and Quality Management Resources
Ten Steps to Making it Work
Frequently Asked Questions (FAQs)
Index
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