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TQ Manager: A Practical Guide for Managing in a Total Quality Organization

ISBN: 978-1-55542-559-3
Hardcover
215 pages
December 1993, Jossey-Bass
List Price: US $40.00
Government Price: US $20.39
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WARREN H. SCHMIDT is professor emeritus of public administration at the University of Southern California. JEROME P. FINNIGAN is human resources manager for Xerox Corporation's Office Document Systems and was instrumental in the firm's transition to TQM.

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