The Race Without a Finish Line: America's Quest for Total QualityISBN: 978-1-55542-462-6
Hardcover
402 pages
October 1992, Jossey-Bass
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WARREN H. SCHMIDT is professor emeritus of public administration at the University of Southern California. JEROME P. FINNIGAN is human resources manager for Xerox Corporation's Office Document Systems and was instrumental in the firm's transition to TQM.
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