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The Race Without a Finish Line: America's Quest for Total Quality

ISBN: 978-1-55542-462-6
Hardcover
402 pages
November 1992, Jossey-Bass
List Price: US $45.00
Government Price: US $28.80
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WARREN H. SCHMIDT is professor emeritus of public administration at the University of Southern California. JEROME P. FINNIGAN is human resources manager for Xerox Corporation's Office Document Systems and was instrumental in the firm's transition to TQM.

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