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Communication in Healthcare Settings: Policy, Participation and New Technologies

Alison Pilnick (Editor), Jon Hindmarsh (Editor), Virginia Teas Gill (Editor)
ISBN: 978-1-4051-9827-1
Paperback
168 pages
May 2010, Wiley-Blackwell
List Price: US $43.75
Government Price: US $28.00
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  • Presents an international snapshot of communication in healthcare settings examining health care activities ranging from telephone based helplines to surgical training
  • Brings together a series of papers describing features of healthcare interaction in settings in Australasia, the USA, continental Europe, and the UK
  • Contains original research data from previously under-studied settings including professions allied to medicine, telephone-mediated interactions, and secondary care
  • Contributors draw on the established conversation analytic literature on healthcare interaction and broaden its scope by applying it to professionals other than doctors in primary care
  • Examines how issues relating to policy, procedure or technology are negotiated and managed throughout daily healthcare practice

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