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User Involvement in Health Care

Trisha Greenhalgh (Editor), Charlotte Humphrey (Editor), Fran Woodard (Editor)
ISBN: 978-1-4051-9149-4
Paperback
144 pages
November 2010, BMJ Books
List Price: US $63.50
Government Price: US $36.44
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User Involvement in Health Care (140519149X) cover image

Contributors vi

Foreword viii

Acknowledgements xii

Chapter 1 User involvement – a story of our time 1
Trisha Greenhalgh, Charlotte Humphrey & Fran Woodard

Chapter 2 What is already known about involving users in service transformation? 10
Ceri Butler & Trisha Greenhalgh

Chapter 3 Experience-based co-design  28
Vikki Pearce, Paula Baraitser, Gaynor Smith & Trisha Greenhalgh

Chapter 4 Patients as teachers and mentors 52
Gaynor Smith Jane Hughes & Trisha Greenhalgh

Chapter 5 Co-producing information 64
Jane Hughes, Gaynor Smith & Trisha Greenhalgh

Chapter 6 Involving users in leadership and governance 81
Fran Woodard, Lizzy Bovill & David Freedman

Chapter 7 Inherent tensions in involving users 104
Trisha Greenhalgh, Fran Woodard & Charlotte Humphrey

Chapter 8 Where next for user involvement? 116
Trisha Greenhalgh, Fran Woodard & Charlotte Humphrey

Index 127

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