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Performance Management: A New Approach for Driving Business Results

Elaine D. Pulakos
ISBN: 978-1-4051-7761-0
Paperback
224 pages
April 2009, ©2009, Wiley-Blackwell
List Price: US $39.95
Government Price: US $27.48
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Series Preface.

Preface.

Part I. A Primer on Performance Management.

01. The Truth About Performance Management.

02. How Did We Arrive at Today’s Best Practices?.

Part II. How to Design and Implement a Successful Performance Management Process.

03. Getting Started.

04. A Model Performance Management Process.

05. Performance Management System Implementation.

Part III: How to Develop Solid Performance Measures.

06. Legal Requirements.

07. Developing Objectives and Measuring Results.

08. Developing Behavioral Performance Standards.

09. Conclusion.

Reference Notes.

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