Working Bodies: Interactive Service Employment and Workplace IdentitiesISBN: 978-1-4051-5978-4
Paperback
284 pages
October 2009, Wiley-Blackwell
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List of Illustrations vi
Series Editors’ Preface vii
Preface and Acknowledgements viii
1 Service Employment and the Commoditization of the Body 1
Part I Locating Service Work 23
2 The Rise of the Service Economy 25
3 Thinking Through Embodiment: Explaining Interactive Service Employment 49
Part II High-Touch Servicing Work in Private and Public Spaces 77
4 Up Close and Personal: Intimate Work in the Home 79
5 Selling Bodies I: Sex Work 101
6 Selling Bodies II: Masculine Strength and Licensed Violence 129
Part III High-Touch Servicing Work in Specialist Spaces 159
7 Bodies in Sickness and in Health: Care Work and Beauty Work 161
8 Warm Bodies: Doing Deference in Routine Interactive Work 191
9 Conclusions: Bodies in Place 212
References 229
Index 256