Managing Change in the Public Services

Mike Wallace (Editor), Michael Fertig (Editor), Eugene Schneller (Editor)

ISBN: 978-1-4051-3548-1

Hardcover

248 pages

January 2007, Wiley-Blackwell

List Price:	US $90.00
Government Price:	US $45.90
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Provides a synthesis of state-of-the-art thinking on managing change to improve the effectiveness of public service provision.
Includes contributions from leading international researchers who offer an overview of the increasingly complex nature of contemporary public service change in different national contexts.
Reference is made to the fields of education and health, the two largest, most complex and highly professionalized public services.
Offers new thinking, supported by research evidence from different services and national contexts, on contemporary public service management.
Will inform the work of trainers, advisers, consultants and policy-makers who provide external support to assist with managing change in the public service, and discusses how to manage complex and programmatic change across public services.