The Fundamentals of Organizational Behavior: What Managers Need to Know

1. Introduction:.

Basic Model of Behavior.

The Context of 21st Century Organizational Behavior.

The Field of Organizational Behavior.

Managing Organizational Performance.

What Do Managers Really Do?.

Part II: A Focus on the Individual:.

2. Personality and Individual Differences:.

Fundamental of Personality.

Personality in Organizational Settings.

Ability.

3. Attitudes and Accommodation to Work:.

Fundamentals of Work Attitudes.

A Model of Attitudes.

Attitude Consistency and Cognitive Dissonance.

Socialization: Developing Work Related Attitudes and Behaviors.

Organizational Commitment and Accommodation.

4. Individual Perception, Judgment, and Attribution:.

fundamentals of Perception.

Judgement Biases and Errors.

Attribution Theory: Finding Causes of Behavior.

Some Organizational Implications of Perceptual and Attributional Biases.

5. Motivation and Performance:.

The Fundamentals of Motivation and Performance.

Motivation – The Content Theories.

Motivation – The Process Theories.

Part III: The Context of Organizational Behavior:.

6. Group and Team Performance:.

The Fundamental of Group and Teams.

Group Development.

Team Effectiveness Issues.

Group Processes.

Group Dynamics.

Virtual Teams.

7. Culture: National and Organizational:.

The Hofstede Model of National Culture.

Organizational Consequences of National Cultural Differences.

Organizational Culture.

Modal Personality.

Organization Subcultures.

Organization Culture: Special Cases.

8. Organizational Structure and Design:.

The Fundamental of Organization Structure.

Organizations and Environment.

Formal Organizations: Design and Structure.

Organizational Design Alternatives.

Part IV: Integrating Behavior Theory into Effective Management and Leadership:.

9. Managing Performance: The Influence of Technology and Knowledge:.

The Context of Performance Management.

Task Specialists – Managing Their Performance.

Managing Knowledge Workers.

10. Conflict:.

Nature of Conflict.

Diagnosing Conflict.

Individual Responses to Conflict.

Improving Organizational Response to Conflict.

11. Decision Making:.

Characteristics of the Decision Process.

Models of Decision Making.

Improving Individual Decision Making.

Improving Group Decision Making.

Social Influences on Group Decision Making.

12. Power and Politics in Organizations:.

A Model of Influence Processes in Organizations.

Acquiring and Maintaining Organizationally Based Influence.

Acquiring and Maintaining Personal Based Influence.

Organizational Politics.

13. Leadership:.

Trait Approaches to Leadership.

Behavioral Approaches to Leadership.

Contingency Theories of Leadership.

Process Theories of Leadership.

Substitutes for Leadership.

14. Organizational Change:.

How Our Work Life is Changing.

Stages of Successful Change.

Resistance to Change.

Helping Individuals Cope with Change.

Organization Development.

Index.