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The Guide to Getting Paid: Weed Out Bad Paying Customers, Collect on Past Due Balances, and Avoid Bad Debt

ISBN: 978-1-118-01161-4
Hardcover
224 pages
May 2011
List Price: US $24.95
Government Price: US $12.72
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The Guide to Getting Paid: Weed Out Bad Paying Customers, Collect on Past Due Balances, and Avoid Bad Debt (1118011619) cover image
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.

Foreword Harry A. Strausser III ix

Preface xiii

Chapter 1 What Is Credit Management? 1

Chapter 2 How Credit Affects Business 65

Chapter 3 Effective Payment Arrangements 77

Chapter 4 Handling Customer Deductions 101

Chapter 5 Debt Collection Calls 109

Chapter 6 Using E-Mail in Collections 119

Chapter 7 Using Social Media in Collections 145

Chapter 8 Third Party Collection Services 157

Chapter 9 Debt Collection Laws, Rules, and Regulations 169

Conclusion 197

About theAuthor 201

Index 203

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