John Adair's 100 Greatest Ideas for Being a Brilliant Manager

PART ONE: UNDERSTANDING YOUR ROLE AS MANAGER 1

Sixteen Greatest Ideas for Effective Managership 3

Eight Greatest Ideas for All Managers 37

PART TWO: MANAGING FOR HIGH PERFORMANCE 57

Eleven Greatest Ideas for Managership Skills 59

Seven Greatest Ideas for Team Leadership 87

Ten Greatest Ideas for Operational Business Leaders 103

PART THREE: MANAGING THE BUSINESS 127

Nine Greatest Ideas for Strategic Leadership Skills 129

Five Greatest Ideas for Practical Business Wisdom 151

PART FOUR: MANAGING YOURSELF AND YOUR TIME 165

Six Greatest Ideas for Managing Your Time 167

Eight Greatest Ideas for Decision Making 183

Eight Greatest Ideas for Communication Skills 201

Four Greatest Ideas for Delighting Your Customers 221

PART FIVE: MANAGING POSITIVE CHANGE 237

Eight Greatest Ideas for Leading Innovation 241

Appendix 261

About John Adair 263

Index 265