Elements of Software Process Assessment & Improvement

Khaled El Emam is currently Research Associate, Software Engineering at the National Research Council, Canada. He was previously the head of the Quantitative Methods Group at the Fraunhofer Institute for Experimental Software Engineering in Germany. Dr. El Emam is also the editor of the IEEE TCSE Software Process Newsletter, the current International Trials Coordinator for the SPICE Trials (which is empirically evaluating the emerging ISO/IEC 15504 International Standard world-wide), and co-editor of the ISO's project to develop an international standard defining the software measurement process. Previously, he worked in both small and large software research and development projects for organizations such as Toshiba International Company, Yokogawa Electric, and Honeywell Control Systems. He obtained his Ph.D. from the Department of Electrical and Electronics Engineering, King's College, the University of London (UK) in 1994. He was previously a Research Scientist at the Centre de recherche informatique de Montreal (CRIM) in Canada.