Relevance: Hitting Your Goals by Knowing What MattersISBN: 978-0-7879-9759-5
Hardcover
224 pages
April 2008, Jossey-Bass
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Introduction: The End of the Information Revolution.
1 Growing to Learn.
2 Goals, Assumptions, and the Eight-Line Strategy.
3 Knowing What Matters.
4 Key Performance Indicators and the Metrics Matrix.
5 Three Kinds of Performance Gaps and the Strategy Review.
6 Planning to Evolve.
Conclusion: The Beginning of the Relevance Revolution.
Notes.
Acknowledgments.
The Author.
Index.